Junior CRM Automation Manager (f/m/diverse) – Hybrid
Why only watch when you can be part of it? Europe’s smartest travel platform does not develop by itself.
In order to achieve our high ambitious goals, we are looking for clever minds, trouble-shooter, implementers and communication talents. With more than 40 million annual customers worldwide, Eurowings is one of the leading airlines in the European market. Eurowings Digital is a subsidiary of Eurowings Aviation and transforms the Eurowings brand from an airline to a holistic, digital travel companion for the entire travel chain.
Do you share our passion for the world of travel and want to be part of a driven and high-performing team? Apply now as Junior CRM Automation Manager (f/m/diverse) – Hybrid and take responsibilities in the development of Europe´s leading travel platform.
Your Mission
As a Junior CRM Automation Manager (f/m/diverse) you are responsible for the setup and maintenance of marketing campaigns and programs in our email marketing platform and functionalities system. As an allrounder, you are responsible for the technicalities behind email campaigns - from creating emails to segmenting audiences and orchestrating programs with the support of the CRM Marketing Managers in the team
Your Tasks
- You create nicely looking, branded and correctly rendering emails
- You execute programs for the perfect orchestration through different channels (email, push, SMS)
- You work with customer data to create lists, segment audiences and personalize content, support with data integrations and implement tracking
- You make sure the infrastructure is up to date
Your Profile
- Previous experience in CRM field and marketing automation; worked with ESPs and campaign management platforms (Responsys, Emarsys, Salesforce or similar)
- You have basic HTML and SQL knowledge
- Working knowledge of email campaign best practices including list and subscribers’ management, deliverability and compliance (GDPR)
- Working knowledge of setting up tracking (e.g. Google Analytics, Exact Tag, Adobe Analytics or similar)
- Great stakeholder management skills, with the ability to collaborate with internal and external stakeholders
- Full professional proficiency in English. German is a big plus, but not a must
We are an equal opportunity employer and value diversity at our Company.
Eurowings Digital Benefits
We value your performance and offer you plenty of advantages 🎊
- Fly with friends and family around the world by using the entire Lufthansa and partner network
- Discover the world within 30 vacation days a year + two days off for Christmas and New Year's Eve
- Get discounts across a large range of brands (e.g. Telekom, Zalando, Apple, Sixt, Bosch…)
- With "Joblunch" from Belonio, Eurowings Digital finances up to 2 EUR of your lunch on working days!
Drive your career growth 🎓
- Evolve professionally in our agile environment by taking part in challenging projects with cutting edge technologies and a lot of personal responsibility
- Shape your career growth through regular discussions with your Team Lead and 360° feedbacks from your colleagues
- Work in a cross functional team where you gain/share knowledge every day and on regular talks like “Peer School” or “Ask the Expert”
- Every year you will get a training budget for meetups, conferences, trainings, coaching
- You can improve your (German) language skills through our online courses
- With your Linkedin Learning account you access plenty of additional trainings and courses
We bring a unique environment, where we make it happen 🙌
- We love dogs! Feels free to bring your doggo to the office :) They can "work" from our separate dog office
- Get excited and challenge your colleagues while playing with our Playstation 5 or kickertable
- Participate directly in the creation of our product that helps millions of customers create amazing travel memories
- Feel at home in our (English speaking) international & diverse team
- Take part in our regular team events where we celebrate all together e.g. major successes, Carnival or the end of the year!
- Feel our unique atmosphere: a start-up spirit integrated in a big company
- With our trust-based working hours, you can start and finish at a time that suits you for a harmonized work-life balance
- Our hybrid working model gives you the flexibility to keep close connections with your teammates at our offices (e.g. through onsite events), while also having the possibility to work from home
- Relocation package and personalized support (e.g. for Visa or Work Permit) will be offered for you and your family if needed
- #Trust&Commitment #Customer #Data-Driven #Performance #Do-it : join us and live our values. This already resulted in specific actions like: Fuckup nights, guided tours at the airport or strategy sprints!
