Cookie/Tracking-Information

We – Eurowings Digital GmbH, Waldstrasse 249, 51147 Cologne – use cookies and web beacons on our website to make our content as user-friendly as possible.

In addition to the data protection information for our website, this cookie/tracking notice provides you with further information about the automated processing of information via cookies and web beacons and about the associated processes on our web pages.

What are cookies and web beacons?

A ‘cookie’ is a small text file that our web server sends to your browser whenever you visit our website. ‘Session cookies’ expire at the end of the browser session and can only record your activities during the respective browser session. In contrast, ‘persistent cookies’ are stored on your device even between different browser sessions and can record your settings or activities on multiple websites.

Web beacons are small graphic files (also known as ‘pixel tags’ or ‘clear GIFs’) that may be included on our websites, apps, applications, and newsletters and are typically used in conjunction with cookies to identify users or user behavior. The above information on cookies also applies for web beacons accordingly; web beacons are not used if you have objected to the use of the corresponding cookie.

In general, cookies do not pose any risk to your computer, since they are only text files and not executable programs.

On the one hand, the cookies on our website are intended to ensure comfortable browsing and, on the other hand, they are used for market research and advertising purposes, such as collecting usage statistics. In addition, we use cookies within the scope of web tracking and as a basis for personalized content.

No personal data are saved in the cookies used by us with which we are able to identify you as a person.

Can I control the use of cookies?

Depending on your browser settings, the cookie file can be saved or rejected. If the file is stored on your system, our web server will be able to recognize your device. For subsequent visits to our website and when switching between functions that require a password, this cookie can make browsing easier as you no longer need to repeatedly enter certain data. In this way, cookies facilitate the use of websites that require user input. In addition, cookies can help us offer you a browsing experience that is customized to your preferences.

If you do not want to have cookies saved on your system, you can disable them by following the instructions listed below:

You can disable cookies in the “Performance” and “Advertising/Targeting” categories on this website (see the section “What cookies are used on this website?” below). In order for us to accommodate your request to use the website without these cookies, we must use an anonymous cookie in its place.

In addition, you can changes the settings in your browser for it to either receive our cookies or use our website without cookies. In the latter case, however, your text entries in form fields cannot be saved for subsequent queries, which means you will have to retype them the next time you visit our site. Furthermore, there are key features of the website that cannot be used without cookies. Unfortunately, we are likewise unable to personally offer you any customized content in this case.

Your browser may also already be set to display a warning message each time it receives a cookie. Since the authentication cookie must be sent every time an individual page on our website is accessed, this message can become very bothersome. We, therefore, recommend that you change your browser settings so that cookies from www.eurowings.com are always allowed. You can also adjust this setting for any website individually.

For more information about the use of cookies and how to disable them, go to www.meine-cookies.org or www.youronlinechoices.com.

(cookie-manager:)

Tracking Software

In pursuit of our legitimate interests (i.e. analysis, optimization, and economic operation of our online presence within the meaning of Art. 6(1) lit. f GDPR), we use cookie-based tracking software to determine the frequency with which our website is used and the number of our website’s users. However, with this software, we are unable to collect any personal information that reveals the identity of the user. Eurowings may provide statistics about customer behavior in relation to the use of the website to reputable third-party companies if these statistics do not contain any personal information that reveals the identity of the customer.

You can also disable this tracking software by disabling cookies in the “Performance” category (see above).

Adobe Analytics

Use of performance cookies

For the needs-based design of our website we create pseudonymous user profiles with the help of Adobe Analytics, an analysis application of Adobe Systems Software Ireland Limited (‘Adobe’). Adobe Analytics also uses cookies that enable the analysis of your use of the website. The information generated by the cookie is usually transmitted to a server in Europe owned by Adobe and stored there. As we have enabled IP anonymisation on this website, our server settings ensure that your IP address is anonymised before storage and further processing. In doing so, the last octet of the IP address is replaced with zeros. Adobe uses this information to evaluate your use of the website on our behalf, to compile reports about the website activity and to provide us with additional services related to website activity and internet usage. These purposes also reflect our legitimate interest in the data processing

The legal basis for using Adobe Analytics is Section 15 (3) of the German Telemedia Act (TMG) and Art. 6 (1f) of the GDPR. Cookie lifetime: 5 years